Aghfar Arun, executive director, hospitality at Bradford Allen, recently joined John Williams on WGN Radio 720 to discuss the changing role of airport hotels and what travelers expect from the guest experience today.

During the interview, Arun shared how Hyatt Centric Chicago O’Hare is helping redefine the airport hotel category through thoughtful design, elevated amenities, and a stronger focus on creating a sense of place for guests. He also discussed the hotel’s destination restaurant, CIMA, and the importance of appealing to business travelers, event attendees, and local diners.

The discussion underscored how expectations continue to shift, with travelers seeking hotels that offer both convenience and an elevated experience.

Listen to the full interview here: https://wgnradio.com/business-lunch/noon-business-lunch-3-16-26-gas-prices-housing-reform-chowbus-luxury-airport-hotels/amp/